Information held about clients​

The information collected and held is necessary information for the administrative running of the practice: for communications about appointments and payments, as well as to provide updates on information regarding the practice. The data held about clients includes full name, address, date of birth, a current phone number, an email address, GP details, an emergency contact number, medical conditions & medication, involvement with other services and brief anonymised notes.   I hire staff for various business functions, such as administration and marketing, branding and website design. As part of their professional remit, they have access to the basic client contact data, excluding health-related information. Anyone engaged to work for the practice is required to sign a confidentiality agreement. They will never have access to anything pertaining to confidential therapy work (eg brief anonymised notes or creative work completed in the session). This will remain confidential and be kept separately to the client contact details so that no identifying link could ever be made between the two. I am the only person that sees this confidential data, unless I feel a client is at risk of serious harm. (The Therapist/Client Agreement entered into at the start of therapy provides further details).​​

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